No one has responded and I'm about to head to all my Facebook and Reddit Casino communities and post this obvious outright abuse with evidence to prove fraudulent activity. It's funny how you can lose even though it shows you are winning on regardless of the fact I have every transaction Id in sequential order as well as the outcomes. I have all the data and spreadsheets on exactly what went down throughout consecutive transaction numbers. I have also contacted their vendor Vivo for a refund or at the very least an explanation with no response. It's disappointing bc I thought I had found a good one with good games that I could count on. They will not respond to my request and refund the money even though I provided evidence of the fraud.
I started with $69.70 and left with $5.00 even though I profited about $40 more dollars according to the game (and the history). The thing is it showed my balance was good until I joined a game and then I went back on the history and sure enough, my money was methodically removed from my account (Even On My Wins!!). Well it methodically took away my bets and winnings almost every hand. I play here frequently and recently tried a little baccarat live dealer game.
